Great Value Cooked Shrimp Recall Notice – Product Code 3500
We are issuing a voluntary recall for certain batches of our Great Value Cooked Shrimp bearing product code 3500. This recall affects specific production lots distributed between January and March 2024. The affected shrimp products were sold in 12 oz and 16 oz bags in the frozen seafood section.
Your safety is our highest priority. We identified a potential concern during routine quality testing and immediately initiated this recall in cooperation with food safety authorities. If you purchased this product, please check the packaging details below and follow our return instructions.
We apologize for any inconvenience and remain committed to providing you with safe, high-quality seafood products. Our customer care team is available to answer questions and process full refunds or replacements.
Affected product details
How to Identify Affected Product Code 3500 Shrimp
Check the back panel of your Great Value shrimp packaging for the product code, which appears near the nutritional facts panel. The recalled items display product code 3500 along with specific lot numbers beginning with L2401, L2402, or L2403.
The lot number is printed on the back of the package below the best-by date. Affected bags include both 12 oz and 16 oz sizes with best-by dates ranging from October 2024 through January 2025. If your package matches these identifiers, please do not consume the product.
Return Instructions and Refund Process
Returning Your Product
You can return the recalled Great Value shrimp to any store that sells Great Value products. No receipt is required for a full refund. Store associates will process your return immediately and issue a refund in your original payment method or store credit.
For customers who prefer not to return to the store, contact our customer care team at 1-800-WALMART (1-800-925-6278) between 8 AM and 10 PM EST daily. Our representatives will arrange a refund and discuss replacement options from our frozen seafood collection.
What Caused This Recall
During routine quality testing at our processing facility, we detected the potential presence of listeria monocytogenes in a limited number of product code 3500 batches. While no illnesses have been reported, we immediately initiated this voluntary recall as a precautionary measure.
Listeria can cause serious infections, particularly in pregnant women, older adults, young children, and individuals with weakened immune systems. Symptoms may include fever, muscle aches, headache, stiff neck, confusion, loss of balance, and convulsions. If you consumed this product and experience these symptoms, contact your healthcare provider immediately.
Other Great Value Seafood Products Available
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Questions About the Product Code 3500 Recall
Look on the back panel of your shrimp package near the nutritional facts. The product code appears as a four-digit number. If you see 3500, check the lot number below the best-by date. Affected lots begin with L2401, L2402, or L2403. Both 12 oz and 16 oz bag sizes may be affected.
If your package displays product code 3500 with one of these lot number prefixes, please do not consume the product. Return it to any store for a full refund or contact our customer care team for assistance.
Yes, absolutely. We are processing full refunds for all recalled product code 3500 shrimp without requiring a receipt. Simply bring the product to any store customer service desk, and associates will issue your refund immediately.
You can choose to receive your refund in your original payment method if you used a credit or debit card, or accept store credit. If you no longer have the product, contact our customer care line at 1-800-925-6278 with your purchase details.
No illnesses have been reported in connection with this recall. We initiated this voluntary recall as a precautionary measure after routine quality testing detected the potential presence of listeria in limited batches of product code 3500.
Our quality assurance team identified the concern before any health issues arose. However, if you consumed this product and experience symptoms such as fever, muscle aches, headache, or gastrointestinal distress, contact your healthcare provider and mention potential listeria exposure.
No, this recall is limited exclusively to product code 3500 with specific lot numbers distributed between January and March 2024. All other Great Value shrimp products, including different product codes, sizes, and varieties, are not affected.
Every batch of Great Value shrimp currently available for purchase has passed comprehensive safety testing. You can confidently purchase our other frozen shrimp products from the seafood section.
We have identified and corrected the processing condition that led to this recall at the affected facility. Our quality team has implemented enhanced sanitation protocols, increased testing frequency, and added additional monitoring points throughout the production process.
We are also conducting a comprehensive review of procedures at all facilities that produce Great Value seafood products. These improvements build on our existing HACCP compliance programs and third-party audit processes to ensure the highest food safety standards.
Yes, you have several options when returning product code 3500 shrimp. You can receive a full cash refund, store credit, or exchange the recalled product for any other item of equal or lesser value, including different Great Value shrimp varieties.
Many customers have chosen to exchange for our wild-caught pink shrimp or cooked shrimp ring, both of which have excellent safety records. Our customer service team can help you select an alternative product that meets your needs.
We post all recall updates on our website and through our customer notification system. If you have a Great Value account, you will receive email updates automatically. You can also call our customer care line for the latest information.
The FDA also maintains a public database of food recalls at fda.gov. We report all developments to regulatory authorities and update our communications as new information becomes available. Check back regularly for the most current details regarding product code 3500.