Great Value Shredded Mozzarella Cheese Recall Notice – Product Code 1400
We are issuing a voluntary recall for select packages of our Great Value Shredded Mozzarella Cheese identified by product code 1400. This recall affects 8-ounce packages distributed between specific production dates due to the potential presence of undeclared allergens. Your safety is our absolute priority, and we’re working directly with regulatory authorities to ensure complete transparency.
If you purchased Great Value Shredded Mozzarella Cheese with product code 1400 printed on the package, please stop using the product immediately. We are offering full refunds with no receipt required. Our customer care team is available seven days a week to answer your questions and process your refund quickly. We deeply apologize for this inconvenience and remain committed to the quality standards you expect from Great Value.
Recall details for product code 1400
How to Identify Recalled Product Code 1400 Packages
Check the front of your Great Value Shredded Mozzarella Cheese package for the product code 1400, which appears in the lower right corner near the net weight statement. The affected packages are 8-ounce resealable bags with best-by dates ranging from March 15, 2025 through April 20, 2025. You’ll also find the UPC barcode 078742353142 on the back panel.
If your package matches these identifiers, please do not consume the cheese. Return the product to your original place of purchase for a full refund, or contact our customer service team for prepaid return shipping. We accept returns with or without a receipt, and no purchase proof is required for refund processing. Our goal is to make this process as simple as possible for every customer affected by this recall.
What Caused the Product Code 1400 Recall
During routine quality testing, our food safety team identified trace amounts of an undeclared allergen in a limited production run of our shredded mozzarella cheese. The affected batches, marked with product code 1400, may contain milk protein fragments not listed on the ingredient label due to a supplier documentation error during raw material verification.
While the vast majority of consumers can safely consume this product, individuals with severe milk protein allergies could experience allergic reactions. We immediately halted distribution, notified the FDA, and initiated this voluntary recall to protect our customers. Our manufacturing facility has implemented additional allergen verification protocols, and we’ve worked closely with our dairy suppliers to prevent similar issues. Quality and safety are non-negotiable at Great Value, and we’re taking every measure to restore your confidence in our dairy products.
Steps We’re Taking to Prevent Future Issues
Enhanced Quality Control Protocols
We’ve immediately updated our allergen management system across all dairy production lines. Every incoming raw material shipment now undergoes triple-verification testing before entering our facilities, and we’ve added real-time allergen screening at three points during the manufacturing process. Our quality assurance team has expanded from 12 to 18 full-time food scientists dedicated exclusively to allergen monitoring.
Supplier Partnership Improvements
We’re working directly with our dairy suppliers to implement end-to-end traceability for every ingredient batch. New supplier agreements require certified allergen declarations with laboratory test results for each shipment. We’ve also established quarterly audits of supplier facilities to verify compliance with our enhanced safety standards. These partnerships ensure that every Great Value cheese product meets the strict quality benchmarks our customers deserve. Learn more about our commitment to quality on our quality standards page.
Other Great Value Cheese Products We Recommend
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Questions About the Product Code 1400 Recall
Only Great Value Shredded Mozzarella Cheese in 8-ounce resealable bags with product code 1400 is affected by this recall. The product code appears on the front of the package near the net weight. Check for best-by dates between March 15, 2025 and April 20, 2025, along with UPC code 078742353142.
All other Great Value cheese products, including our mozzarella string cheese, block mozzarella, and different package sizes of shredded mozzarella with different product codes, are not affected and remain safe to consume.
If you consumed cheese from a product code 1400 package and have no milk protein allergy, there is no cause for concern—the product is safe for the general population. The recall specifically addresses undeclared allergens that pose risk only to individuals with severe milk protein sensitivities.
If you have a known milk protein allergy and consumed this product, monitor for allergic reaction symptoms and contact your healthcare provider if you experience any unusual symptoms. You can also call our customer support line to report any concerns and receive guidance from our food safety team.
Look at the front panel of your cheese package in the lower right corner near the net weight statement. The product code 1400 will be printed in black ink, typically above or below the “NET WT 8 OZ (226g)” text. Also verify the best-by date falls between March 15 and April 20, 2025.
If you cannot locate the product code or the printing is unclear, check the UPC barcode on the back of the package. Recalled packages display barcode number 078742353142. When in doubt, contact our customer service team with your package details, and we’ll help you determine if your product is affected.
Yes, absolutely. We are processing full refunds for all product code 1400 packages with no receipt required. Simply bring your package to the customer service desk at any participating Great Value retailer, and they’ll issue an immediate refund as cash or store credit.
If you’ve already discarded the package, call our recall hotline at 1-800-478-8258. Our customer care team can process refunds over the phone based on your purchase details, and we’ll mail a check to your address within 7-10 business days.
We initiated this voluntary recall after routine quality testing identified trace amounts of an undeclared milk protein allergen in production batches marked with code 1400. A supplier documentation error during raw material verification resulted in certain allergen information not appearing on the ingredient label.
While the product is safe for most consumers, individuals with severe milk protein allergies could potentially experience allergic reactions. We immediately notified the FDA, halted distribution, and recalled all affected inventory to prioritize customer safety above all else.
Yes, all other Great Value dairy products are completely safe and have passed our enhanced quality testing protocols. Only the specific shredded mozzarella cheese with product code 1400 is affected by this recall. Our string cheese, block cheese, cheese blends, and all other mozzarella packages with different product codes meet our full safety standards.
We’ve implemented additional allergen verification testing across all production lines, and every Great Value dairy product currently on store shelves has been cleared by our expanded food safety team.
In-store refunds are processed immediately—most customers receive their refund in under five minutes at the customer service desk. Simply present your package with the visible 1400 product code, and the cashier will issue cash or store credit on the spot.
Phone and online refund requests typically take 7-10 business days from the date you contact our customer service team. We mail refund checks to the address you provide during your call or online form submission.